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a.        A-C 


The word "CATERING" comesfrom the English verb "to cater" meaning, to take care of or provide food. Generally, this word is used for the provision of meal trays in boats in the oil platforms, in large communities and on aircrafts. In the last case, it is called Air Catering.

b.        D-F 

PPE (Personal Protective Equipment) According to Wikipedia, personal protective equipment (PPE) is a protection for an individual against a given risk, and activities he will have to perform. In general, the entire body needs to be protected.

c.         G-L

IMPA (International Marine Purchasing Association) is an international federation of maritime professionals and a meeting place between suppliers and industries seekers. For more information click on

 ISSA just Like IMPA (International Ship suppliers & Services Association) is a meeting place for suppliers and buyers in the maritime sector. For more information click on

Logistics is the management of the flow of resources between the point of origin and the point of consumption in order to meet the requirements of customers and/or corporations. The resources managed in logistics can include physical items, such as food, materials, equipment, liquids, and staff, as well as abstract items, such as time, information, particles, and energy.

d.        M-O 


Off shore or offshore qualifies activityoccurring at the sea, without being related to fishing and maritime transport. In the field of financial management, the offshore term is used to describe the creation of a legal entity in a another country where the activity takes place, in order to optimize taxation (tax havens) in technical jargons the meteorology of sailing ships refers to offshore or offshore winds.


Onshore is an English term for exploration, research, drilling and production on land.In the field of finance and corporate management, the term onshore is used to describe economic activity occurring in the territory of a country as opposed to offshore. (See Managing alternative). In computing, an onshore accommodation is located in premises owned by the company, unlike the offshore accommodation located in other countries
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e.         P-R 

Service Quality

Quality Services refers to the ability of a service to meet its characteristics to the different needs of its users and consumers (definition AFNOR).

Agency Representative

Agency Representative is an entity in charge of welcoming individuals, groups or companies to help them organize their stay in the best conditions.

CRS (Corperate social Responsibility)

Corporate social responsibility (or social) (CSR) is "a concept whereby companies integrate environmental, economic and social concerns in to their operations and in their interactions with their stakeholders on a voluntary basis.

f.         S-Z 


( is a platform for buyers and sellers of marine equipment .Shipchandling, ship supply ship chandlery or refueling is the process of preparing and providing food, water, ice, fuel, oxidizer or other equipment (weapons or ammunition in some contexts) to a third party who may be a group of people, a place to live and working  in an isolation area, managers and technicians responsible and operating in  conveying means (in this case it includes prepared meals, dishes, drinks etc) transport, and loading to the department in charge of catering on board). It is for the crew, passengers or service panel. HSE Policy (Health-Safety-Environment) This is an approach that helps to protect the health of employees of an institution, and those made ​​available by an external company.



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